Frequently asked questions
The questions people actually ask before their first order — answered without the hedging.
Is it safe?
Delivery happens externally. We never log into your account and we never run automation inside your profile, which is precisely the behaviour platforms penalise. In years of operating this way we have not had a single suspension attributable to our service.
That said, nobody honest will promise you a zero-risk guarantee on a platform whose rules they do not control. What we can control, we do: no access to your account, delivery paced to look natural, and gradual delivery available for large orders.
Payments and invoices
Payments are processed by Stripe — card, Apple Pay and Google Pay. The transaction appears on your statement under a neutral name, and the invoice reaches your inbox immediately after payment. If you need company details on it, add them during checkout.
Frequently asked questions
Do I have to give you my password?
No, never. We only need your public username or the link to your post. No legitimate service in this industry needs your password — if someone asks for it, that is a red flag.
Can my account get banned?
Delivery is external, with no access to your account and no automation inside your profile, which is what platforms actually penalise. For very large orders we recommend gradual delivery so the growth curve stays natural.
How long does delivery take?
It starts within the window shown on each service, usually within minutes of payment. Total time depends on the quantity: small packages finish the same day, larger ones may be spread over several days.
Does my profile have to be public?
Yes, while the order is running. A private account cannot receive delivery and the order will pause until you change the setting. You can switch back afterwards.
What happens if I lose part of what I bought?
Services with a refill guarantee are covered for the number of days shown on their page. Request a refill from your account or from the tracking link and we top up the difference free of charge.
Can I get a refund?
If an order has not been delivered, you get 100% back. If it was partially delivered, we refund the undelivered part. Once fully delivered, the service is not refundable — but it remains covered by the refill guarantee.
Do I need an account to order?
No. You can pay as a guest and track the order with the link in your confirmation email. An account only adds a place to keep your orders, invoices and refill requests together.
Do you offer discounts for large volumes?
The price per unit drops automatically at every package tier. For recurring or high-volume orders, get in touch and we will put together specific terms.